Fiber Activation Survey

Connecting people to the future, one home at a time.

Fiber Activation Survey

Help us improve the way we bring the future to every home!

We value your feedback! Please take a few moments to share your thoughts about your recent fiber installation experience. Your input will help us enhance our in-home installation process and customer service to ensure we’re delivering the best possible experience to you and your neighbors. Thank you for helping us continue to improve!

Service Provider

Fiber Install Location

MM slash DD slash YYYY
Address(Required)

Installation Experience

How long did you wait to get fiber built to your home?
How satisfied were you with the professionalism of the installer?
How clearly did the installer explain the installation process to you?
Was the installer on time for your scheduled appointment?
Did the installer leave your home clean and tidy after completing the installation?
How satisfied were you with the time it took to complete the installation?

Service Delivery Process

How easy was it to schedule your fiber installation appointment?
How satisfied are you with the communication and updates provided about your installation?
Was your service activated and working correctly immediately after installation?

Overall Experience

How likely are you to recommend our fiber to your neighbors?