Home Technology Survey

We are actively creating eCommunities in both rural and urban communities.

Home Technology Survey

WE ARE READY TO HELP YOU TAKE ADVANTAGE OF FIBER!

Switching to fiber internet shouldn’t feel overwhelming, even if you’re not a tech expert. At eCommunity, we understand that many homeowners rely on their current cable or phone company’s WiFi for everything from streaming TV to controlling smart home devices. That’s why we’re here to make your transition to our fiber-powered network as seamless as possible.

Our team is ready to assist you with setting up your WiFi, connecting your devices, and ensuring that all your home technology—from TVs and laptops to smart thermostats and security cameras—works perfectly. By completing the survey below, you’ll help us better understand your setup and needs, so we can provide personalized support during your installation.

Let us take care of the technology, so you can enjoy the speed, reliability, and benefits of fiber with ease!

Complete the form below so that we can be prepared to assist you during our in-home fiber installation and chosen provider’s service activation.

If you have any more questions, please contact us by e-mail at support@ecommunityfiber.com. 

Home Technology Survey

Contact Information

Name(Required)
Address
Do you have a service order with an internet provider powered by eCommunity Fiber?(Required)

Home Network and Devices

Do you currently use a WiFi router provided by your cable or phone company?
How many devices are connected to your home network?
Which of the following devices are connected to your home network? (Select all that apply)

Device Configuration and Usage

Do you use any smart home devices? If so, which ones? (Select all that apply)
Do you manage your smart devices using a mobile app or computer provided by your cable or phone provider?
Do you currently stream TV or movies using apps like Netflix, Hulu, YouTube TV, or others?
If you stream TV, do you have your username/passwords available to make changes if required?

Technical Challenges

Do you feel comfortable connecting new devices to your home WiFi network?
Are you familiar with loading apps onto your smart TV or stream devices?

Support Needs

If you switch to fiber internet, what assistance would you need? (Select all that apply)
Would you like an in-home technician to assist with device setup and network configuration during installation?